7 Reasons Why You Should Work In The BPO Industry

Have you ever thought of working in the BPO industry? Or have you ever seen call center agents after their shifts laughing happily and thought, “That could be me”? Well, working in a call center is a highly coveted job.The call center industry is a greatplace to build your career while having fun. It offers a dynamic and ever-growing environment that fosters development and success.
What Do BPOs Offer?
BPOs or business processing outsourcing companiesare organizationsthat run different lines of business from various clients both locally and abroad. They handle customer service, sales, insurance, medical support, tech support, back-office solutions, collections, and many more. And because many of these BPOs handle offshore clients or companies located abroad, they provide high salaries. Aside from the high wages, there are other incredible benefits. Examples are HMOs, bonuses, incentives, leave credits, rice allowances, transportation allowances, and many more. These benefits help an employee live better and healthier.Many companies do not have top-level benefits as compared to all centers. The benefits can distinguish between a happy employee and a resentful one.
So Why Work For A Call Center?
We’ve already mentioned the great benefits, but there are also other reasons why you should work for a call center.
1. The Salary

2. Growth

There is growth in working for a call center. You can get promoted in as early as six months if you perform well. You can get a higher position as an SME (subject matter expert), team leader or manager, quality assurance analyst, real-time analyst or trainer. You can even go higher than that and get promoted as a senior team leader or an operations manager.
You can get positions outside of the operations, such as moving to recruitment and HR or IT. If you work well and hit the metrics required of you, your supervisor or TL can endorse you for that promotion.
3. Make New Friends

There are many unique, bubbly, and fun people you can be friends with as you work in a call center. You will meet people who have various interests, and they can click with you. Many different individuals will surround you for several hours, and you will share your thoughts and feelings, and you will bond with them.
People who have worked together in a call center usually form a bond for life. The friends you will make there will share with you the highs and the lows of your day-to-day work.
There will also be fun activities like team buildings and company parties to enjoy with teammates. You can also have virtual hangouts if you work at home. Team lunches and post-shift drinking or eating sessions are common ways to unwind and hang out.
4. Health Cards

Having health insurance is a big deal. It allows you to get checkups without paying for them. Most BPOs offer HMOs to their employees. Some even extend this coverage to your family members, spouse or children.
We have heard of many cases where an employee got sick and did not pay for a thing because they had coverage. If you spend for such hospitalization, it would cost you thousands right out of your pocket.
5. Equal Opportunity

People who have worked together in a call center usually form a bond for life. The friends you will make there will share with you the highs and the lows of your day-to-day work.
There will also be fun activities like team buildings and company parties to enjoy with teammates. You can also have virtual hangouts if you work at home. Team lunches and post-shift drinking or eating sessions are common ways to unwind and hang out.
6. Development

7. A Super Fun Work Atmosphere

Still Having Doubts?
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