How To Deal With A Power Tripping Team Leader A controlling team leader may be difficult to agree with. To deal with a power-tripping team lead, you need to learn how to communicate and negotiate with him. You must be able to assert your thoughts and feelings as well as stand your ground so that …
How To Apply In The BPO Industry? Applying in a call center can be easy if you know what to do. You just need to have enough confidence and determination to pass. You will also need good communication skills to ace your interviews. You alsoneed to be able to sell yourself and make your recruiter …
How To Deal With Irate Callers | Call Center 101 Ok, so eto na nga. Ang pinaka kinakatakutan at inaayawan ng mga ahente sa call center: IRATE CALLERS. (Sound effect here) Irate callers –or ung mga customer na highblood na sa umpisa pa lang or na hahaighblood as the call progress of the call. Sila …
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13Different Types of People You Will Meet In A Call Center Call centers are fun, energetic, and dynamic workplaces. They are full of different types of people from different walks of life. There, you will meet young people who are just in their early twenties or even in their late teens, moms, dads, thirty-somethings, and …
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7 Reasons Why You Should Work In The BPO Industry Have you ever thought of working in the BPO industry? Or have you ever seen call center agents after their shifts laughing happily and thought, “That could be me”? Well, working in a call center is a highly coveted job.The call center industry is a …
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