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Why is coffee the drink of choice of Call Center agents and other Night Shift workers?

Coffee is life. Do you agree? If you don’t then I am sure you are too young to appreciate coffee and its delectable flavors. It is the best hot beverage to start off your day as it has caffeine, a stimulant that helps fight fatigue and increase energy levels. This is why coffee is a reliable partner of call center agents whenever they are working the night shift. It helps them stay focused and active during the nighttime. You would end up feeling sleepy and weary without it. It is great for helping you stay awake but there are other benefits that you can get from drinking coffee. Here are some of them.

1. Coffee is one of the best energy drinks.

As we mentioned on this article, coffee has caffeine, a nervous system stimulant that is known for its ability to fight stress and increase energy levels in the body. This is because caffeine blocks the receptors of a neurotransmitter called adenosine, and this increases levels of other neurotransmitters in your brain that regulate your energy levels, including dopamine which is a compound present in the body as a neurotransmitter and a precursor of other substances including epinephrine that is responsible for allowing you to feel pleasure, satisfaction and motivation. This is something that a call center agent could benefit from as working long hours at the dead of night will leave you feeling down and melancholy. 

2. Coffee promotes brain health.

Some research suggests that coffee may help protect against certain neurodegenerative disorders that includes Alzheimer’s disease and Parkinson’s disease. Well, call center agents are not really susceptible since they are mostly young professionals, and these disorders are for old people, but we should always take good care of our mental health even at a young age. 

3. Coffee can help with weight loss.

Call center agents are prone to weight issues. This is because the nature of the work itself involves the employee sitting down all day. Also, call center agents tend to dine out quite frequently. This is because they have many social gatherings like a colleague’s birthday party, Team building parties, Company parties etc. This is why coffee is good for call center agents. According to research, it could alter fat storage and support gut health, both of which may be beneficial for weight management.

4. It is good for the heart.

Call Center agents are prone to heart diseases because they work late hours at night and their lifestyle that includes day drinking, sleepless nights and cholesterol driven food parties is definitely not good for the heart. There are quite a few studies showed that drinking three to four cups of coffee daily was associated with a 21% lower risk of stroke and significantly decreased risk of heart failure. But please remember that anything in excess is a bad thing. Too much coffee can increase your blood pressure so make sure you drink it in moderation.

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