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CSR | Financial Account

CSR | Financial Account

“Your financial peace of mind is our priority. Reach out to our dedicated customer support team for seamless assistance with your financial accounts. We’re here to help you navigate every step of the way.”

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Job Responsibilities:

  • Provides well-designed instruction, training and assistance to lower level staff.
  • Provides assistance, , training and troubleshooting support to lower level staff.
  • Schedules work to ensure accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems.
  • Prepares standard reports to track workload, , response time and quality of input.
  • Resolves telephone messages and delivers information and facts/ recommendation to users.

Financial Account Qualifications:

  • Applicants with no BPO experience can apply
  • At least 18 years old  
  • Open to all HS / ALS Graduates
  • Amenable to work Onsite