Customer Service Representative

Customer Service Representative

Job Responsibilities

• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.

Management Program

Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars, and other management programs that will help advance our employees’ careers with us. We don’t just teach people to be great managers here, we teach them to be leaders that’s why Aspire is currently ranked one of the best in the country.