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Call Center Agent - Easy And Fast Process

Job Responsibilities:

  • Resolves customer issues on the first call/contact whenever possible without transferring the caller.
  • Follows escalation procedures as needed.
  • Completes, processes, and maintains applicable paperwork and records.
  • Realizing the customers’ requirements as a result of effective listening and questioning skill Dealing Transacting with all calls politely, courteously, professionally & assertively
  • Matching customers’ wishes to Clients’ solutions and services

Qualifications:

  • Applicants with or without  call center experience
  • At least 18 years old  
  • At least HS Graduate  or Senior High Graduate
  • Amenable to work Hybrid – Onsite Work