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Job Responsibilities:

  • • Provides answers to clients by identifying problems; researching answers; guiding clients through corrective steps.
    • Improves client references by writing and maintaining documentation.
    • Participates in the development of client training programs by identifying learning issues; recommending instructional language.
    • Accommodates client disabilities by recommending devices and techniques.
    • Avoids legal challenges by monitoring compliance with service agreements.


  • Applicants with or without  call center experience
  • At least 18 years old  
  • At least HS Graduate  or Senior High Graduate
  • Amenable to work Hybrid – Onsite Work