Answers phone calls and provides essential information/ assistance to clients.
Checks mail, fax, and internet mail to provide customer assistance.
Manages computer/online guidelines to respond to customer queries.
Communicates with customers on the phone or using written correspondence to address concerns.
Resolves customer issues on the first call/contact whenever possible without transferring the caller.
Applicants with or without call center experience
At least 18 years old
At least HS Graduate or Senior High Graduate
Amenable to work Hybrid – Onsite Work